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As a leader in my company, I want to consistently push my team and our company into new territory when it comes to how we engage in the workplace. I want us not to be confined by the usual boundaries of old school HR. We want to show people that HR, or POPS (short for […]

IDEOU Feature | Applying Design Thinking to HR and People Operations at FiveStars

What time does the frustration kick in for you? For me, it’s 9:45 am. That’s the time I start screaming inside, because I actually wanted to start work at 8:30. But I had to help get the kids set up for homeschool. And answer their million questions. And clean up the kitchen because my wife and I […]

Inc. Feature | How Emotionally Intelligent People Deal With a Mad, Mad World

In recent years job titles have been up for reinvention. It has been particularly popular in human resources, and helped play a role in disrupting how we think about people management and the employee experience. A common change I have seen is moving away from the classic VP of HR title, to titles such as VP […]

Forbes Feature | Impactful Leadership: Why All Managers Should Be Coaches

The FiveStars mission is to turn every transaction into a relationship for our merchants. We decided to take the same philosophy and transform our internal organization into a relationship-based community. We want to turn every work relationship into a long lasting, authentic relationship that goes beyond our day to day, beyond FiveStars, and is part of an […]

Udemy Feature | Authentic Relationships as the New Management Paradigm